What is Staffing

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What is Staffing and What Does a Staffing Agency Do?

Marko Pavicevic

Marko Pavicevic

Staffing is a crucial function of any organization that wants to succeed in today’s competitive market.

But what exactly does staffing mean, and how can a staffing agency help you find the best talent for your business?

In this article, we will answer these questions and more, based on our years of experience in the talent acquisition field and the available material online.

What is Staffing?

Staffing is the process of finding, selecting, hiring and maintaining a professional relationship with potential and current workers who have the right qualifications, skills and experience for specific positions or roles in an organization.

Staffing involves assessing the workforce needs of the organization, sourcing and attracting candidates, evaluating and screening applicants, making hiring decisions, onboarding and training new hires, and retaining and developing existing employees.

Staffing is one of the most important functions of management, as it ensures that the organization has a sufficient quantity and quality of human resources to achieve its goals and objectives.

Staffing also helps to optimize the utilization of human capital, enhance employee satisfaction and morale, improve organizational performance and productivity, and foster a positive organizational culture.

What is a Staffing Agency?

A staffing agency is an external organization that provides staffing services to other organizations.

A staffing agency can help you find qualified candidates for temporary, contract, or permanent positions in your company.

A staffing agency can also handle various aspects of the staffing process, such as sourcing, screening, interviewing, hiring, payroll, benefits administration, compliance, and performance management.

A staffing agency can offer you several benefits, such as:

Saving time and money

A staffing agency can reduce the time and cost of hiring by taking care of the tedious and complex tasks involved in finding and hiring talent.

A staffing agency can also help you avoid the expenses of advertising, recruiting tools, background checks, drug tests, etc.

Accessing a larger and more diverse talent pool

A staffing agency can leverage its network of contacts, databases, social media platforms, referrals, etc., to reach out to a wider range of candidates, including passive job seekers who may not be actively looking for a job but are open to new opportunities.

A staffing agency can also help you diversify your workforce by finding candidates from different backgrounds, cultures, genders, ages, etc.

Finding specialized skills

A staffing agency can help you find candidates with specific skills or expertise that are in high demand or hard to find in your industry or location.

A staffing agency can also provide you with temporary or contract workers who can fill in skill gaps or handle seasonal or project-based work.

Improving flexibility and scalability

A staffing agency can help you adjust your workforce size according to your changing business needs.

You can hire more workers when you have a peak in demand or a special project, and reduce your staff when you have a slowdown or a crisis.

A staffing agency can also help you replace workers who are absent due to illness, vacation, maternity leave, etc.

Reducing risk and liability

A staffing agency can help you comply with the legal and regulatory requirements related to hiring and employment.

A staffing agency can also take responsibility for the workers’ compensation, unemployment insurance, taxes, payroll deductions, etc., of the temporary or contract workers they provide.

How Does a Staffing Agency Work?

A staffing agency works as a bridge between employers who need workers and workers who need jobs.

The typical steps involved in working with a staffing agency are:

  • The employer contacts the staffing agency with their staffing needs and provides details about the job description, qualifications, expectations, budget, etc.
  • The staffing agency searches for suitable candidates from their pool of applicants or sources new candidates from various channels.
  • The staffing agency screens and evaluates the candidates based on their resumes, interviews, assessments, references, etc., and selects the best ones for the employer.
  • The staffing agency presents the shortlisted candidates to the employer and arranges interviews or meetings between them.
  • The employer selects the candidate(s) they want to hire and informs the staffing agency.
  • The staffing agency handles the hiring formalities such as offer letters, contracts, background checks, drug tests, etc., and places the candidate(s) with the employer.
  • The staffing agency maintains contact with both the employer and the employee(s) throughout the duration of the assignment or employment relationship. The staffing agency also handles the payroll, benefits, performance reviews, feedback, etc., of the employee(s).
  • The employer pays the staffing agency a fee for their services. The fee may vary depending on factors such as the type, level, and duration of the position, the number of candidates placed, the market rate, etc.

How to Choose the Right Staffing Agency

When selecting a staffing agency, consider the following factors:

  1. Expertise and Industry Knowledge: Look for staffing agencies that specialize in your industry or have experience in recruiting for similar positions. They should have a deep understanding of the skills, qualifications, and market trends relevant to your needs.
  2. Reputation and Track Record: Research the agency’s reputation and track record in the industry. Read reviews, testimonials, and case studies to assess their success in matching candidates with employers and their overall performance.
  3. Candidate Quality: Evaluate the quality of candidates the agency presents. Look for agencies that have a rigorous screening process and a history of providing top talent.
  4. Communication and Transparency: Ensure that the agency maintains open and transparent communication throughout the hiring process. They should provide regular updates, feedback, and insights to keep you informed.
  5. Flexibility and Adaptability: Consider the agency’s ability to adapt to your changing needs and preferences. They should be responsive, flexible, and willing to tailor their services to meet your specific requirements.
  6. Cost and Value: Assess the agency’s fee structure and determine if it aligns with your budget and the value they provide. Compare multiple agencies to find the best balance between cost and quality.

Difference between a Staffing Agency and an RPO

It’s important to differentiate between staffing agencies and Recruitment Process Outsourcing (RPO)(RPO) providers.

While staffing agencies focus on sourcing and providing candidates for specific positions, RPO providers offer more comprehensive and customized recruitment solutions.

RPO providers manage the entire or a part of the recruitment process for an organization, acting as an extension of their in-house team.

They typically work on a strategic level, helping organizations optimize their recruitment strategies, enhance employer branding, and improve overall talent acquisition processes.

Staffing agencies, on the other hand, primarily focus on candidate sourcing and placement for specific job openings.

Check out our other article on Why Companies Outsource Recruitment?

Why Choose Tribexyz as Your RPO Partner?

Tribe is a leading RPO provider that offers customized and comprehensive talent acquisition and recruitment solutions for various industries and sectors.

We have a team of experienced and dedicated talent acquisition experts who can manage your entire or a part of your recruitment process, operating as an extension of your in-house team.

Whether you need temporary, contract, or permanent workers, we can help you attract, hire, and retain qualified, skilled, and reliable candidates who match your requirements and expectations.

Contact us today and let us show you how we can make a difference in your talent acquisition needs. Click here to get in touch with us.

Marko Pavicevic

Marko Pavicevic

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